Throughout the residential treatment world, including CALO, one of the top concerns of parents and administrative staff is managing, and, when possible, slowing down staff turnover.  Justifiably, this reality is frustrating to parents, students, and fellow staff yet it remains a fact of life when working in an intense helping profession such as ours. 

So that frustration regarding staff turnover may swing to understanding, I would like to explain a few of the reasons it occurs (in no particular order):

Front Line – In any company, not just in the helping professions, front-end staff experience high turnover.  Most of the turnover at CALO is in fact with our front-line/residential coaching position staff.  In fact, CALO has had very little turnover in administration, clinical, and academic departments.

Burnout – Front-line or direct care staff usually experience the highest rates of burn-out or “compassion fatique” More...