CALO's Core Values
Below are details on CALO’s Core Values. We cannot “set” organizational values, we can only discover them. Nor can we “install” new core values into people. Core values are not something people “buy in” to. People must be predisposed to holding them. The task therefore is for us to find people who are already predisposed to sharing our core values. We must attract and then retain these people and let those who aren’t predisposed to sharing our core values go elsewhere.
BUILDING A CULTURE OF UNDERSTANDING
When our students feel understood they feel a new sense of self-worth. A newly acquired sense of personal value, formed from a relationship with a peer or coach helps our students successfully progress through treatment.
EVERYONE HAS VALUE, SOMETHING TO OFFER
The key to a successful, empathetic treatment program involves letting the student know that they are worth the time our adult staff is putting toward their treatment. We know about the trauma from their past, and know they have the tools within themselves to move beyond it.
ALTRUISM IN ACTION
Altruism is a trait often lost by students after a life of traumatic experiences. By returning a student’s sense of community and their ability to give without return, we help repair past trauma and offer the real opportunity for healing.
SERVING OTHERS TO SERVE OURSELVES
By serving others, teens that have experienced trauma, can feel a sense of self-worth that may have been taken from them in the past. Service empowers our students to realize their true potential.
THE IMPORTANCE OF COMPANY CULTURE & CORE VALUES
Alex Stavros, President and CEO of Calo, discusses the importance of core values, how company culture affects business, and what those company cultures can teach us are discussed.
YOUR SUCCESS IS OUR SUCCESS
Every person that enters the doors of Calo, from our professional staff, to our students, is key to their own success as well as the success of their peers. Our leadership, admissions, clinical, residential, adventure therapy and medical teams are each passionate about the Calo mission and make student success their number one priority.
BUILDING TRUST BY BUILDING RELATIONSHIPS
The keys to our success lie in peer-to-peer interaction based on the specific emotional needs of the student as well as building relationships with trusted and innovative clinicians and coaches. This cutting edge, specialized treatment model occurs in a safe environment were students are able to thrive at their own pace.
ONE SIZE DOES NOT FIT ALL
Unlike other generalized treatment programs, Calo does not use a series of rewards consequences to modify student behavior. This one size fits all model does not serve the specialized student who has trauma at the core of their emotional issue. Professionals that can be trusted, in a team-based setting allows students to grow at an individualized pace without fearing or learning to simply avoid punishment.
SUCCESS BASED ON TRUST, NOT FEAR
Behavior modification may appear to produce changed behavior for troubled teens and preteens, but it does not create internal change or the ability for growth into adulthood. Our students don’t need to behave themselves first, they need to trust those around them and develop a new internal compass – not based on trauma or survival.
The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. Grow or die – the simple idea that if you are not growing you are dying. This is our secret sauce. If we can define CALO in just one word. It is Growth.
We believe living and working in the growth zone where we are slightly overwhelmed, slightly over worked, a little uncomfortable, uncertain and it is unsettling.
Carol Dweck talks about two human mindsets. CALO employees believe firmly in the Growth Mindset and we push ourselves and others every day to live life with that mindset.
The star at the intersection of our company logo represents our core value of results. By living our collective core values, we drive meaningful results for all of our stakeholders. The reason behind everything we do is to get results. Our families entrust their children to our care because they expect results. Our ultimate result is our BEHAG. The stakes are just too high for us not to preform and deliver results.
We define “culture” as knowing what you need to do when you come to work in the morning without having to read a manual or be told what to do.
Culture is the attitude we bring to work every day— the pattern of thinking and acting with the customer in mind. It’s the habit of doing the right things, and doing things right. It’s a thousand behaviors inherited from team members who came before us, behaviors that we model today and then pass on as our legacy for team members who come after us. It’s behaviors and attitudes that are core to who we are: respecting differences, honoring deadlines, listening to each other, keeping promises, returning phone calls and emails as promptly as we can, being on time for meetings.
If you want to grow your organization, if you want to improve treatment, if you want engaged and happy employees and therefore engaged and happy families there is one thing that if done right will change your world. That is culture.
“Calo Culture means I get to live my life with purpose.”
“We can all be an artist… in anything, food, whatever. It depends on how good we are at it. Calo’s art is to change lives and creating joy. We’re about to paint our masterpiece.”